Terms & Conditions – Ever On BD
Welcome to Ever On BD. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase. Ever On BD reserves the right to update or modify these terms at any time without prior notice.
Order Policy
Once an order is placed, our team will confirm it within one working day via phone call.
If we are unable to reach you, the order will remain on hold for a maximum of 3 days. If contact is not established within this period, the order will be automatically canceled.
After order confirmation, the order cannot be canceled.
In case of a change of mind, customers may return the product at the time of delivery by paying the delivery charge.
Ever On BD reserves the right to cancel any order due to product unavailability. Customers will be notified via phone call.
Pricing Policy
All prices listed on our website are in Bangladeshi Taka (BDT).
In case of a pricing error or system malfunction, Ever On BD reserves the right to cancel or modify the order at any time.
Prices mentioned on the invoice after order placement are considered final.
Delivery Policy
Delivery Charges
Inside Dhaka: BDT 60
Outside Dhaka: BDT 100
Inside Dhaka
Customers must inspect the product (color, size, quality, quantity) in front of the delivery agent.
No complaints will be accepted after delivery is completed.
Exchange requests are allowed if the product is unused, with applicable delivery charges.
Delivery time: 1–3 working days.
Return or exchange will follow our replacement policy.
Outside Dhaka
Customers must inspect the product at the time of delivery.
Delivery time: 2–5 working days.
Return or exchange will follow our Exchange & Refund Policy.
Ever On BD reserves the right to modify delivery policies at any time.
Shipping Policy
We provide home delivery services across Bangladesh. Delivery timelines may vary due to location, weather, government regulations, or unforeseen circumstances. We work with reliable courier partners and take necessary action in case of damaged or lost shipments.
Quality & Color Inconsistency
We strive to deliver the best quality leather products at reasonable prices. However:
Minor variations in color may occur due to lighting, photography, or screen settings.
For genuine leather goods (excluding shoes and artificial leather items), we offer a 365-day warranty against manufacturing defects.
Shoe Size Policy
Customers are advised to follow the provided size chart carefully.
Exchanges are available for size issues, with delivery charges borne by the customer.
If an incorrect product is delivered, Ever On BD will bear the return delivery cost.
Customer Support
Our customer support team is available 7 days a week, from 9:30 AM to 9:00 PM.
If you are unable to reach us by phone, please contact us via WhatsApp or Facebook Page Inbox.
📞 Contact: +8801719-557606
Refund Policy
Refunds will be processed under the following circumstances:
Exchange is not possible
Incorrect product delivered
Issue cannot be resolved
Refunds will be processed within 5–7 working days after approval.
Data Policy
We collect and store basic customer information (name, phone number, email, address) for order processing and promotional purposes only. Your information will not be shared with third parties without your consent.
Disclaimer
Ever On BD reserves the right to correct any errors, inaccuracies, or omissions on the website without prior notice. We do not guarantee absolute accuracy and are not liable for unintended misinformation.
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
📞 For inquiries: +8801719-557606
Thank you for choosing Ever On BD 🤍